LOCATION
Centro, Calle Santo Domingo # 3-19
130001
Cartagena, Bolívar, Colombia
Tel: + 57 605 664 42 55
Customer service
Monday to Saturday: 10 a.m. to 6 p.m.
We are closed on Sundays and holidays.
INTERNATIONAL SHIPPING
For precise information, please email: info@lucyjewelry.co
EVALUATION & GRADING SYSTEM
At the time of purchase, you will receive with each piece a complete report on your emerald, referring to the color, clarity, carat, cut, origin and material in which the jewel is mounted.
Our store follows the standards of the Gemological Institute of America INC. – GIA – to evaluate and grade colorless and colored gems.
Emeralds belong to type III gems, which according to their clarity are classified as:
- Eye Clean
- Slightly included
- Moderately Included
- Heavily Included
- Severely Include
CARE & WARRANTY
Learn more about the care of your jewelry and our warranty and return policy.
PHOTOGRAPHY
Some items may appear slightly larger or smaller than actual size due to screen defaults and photography techniques. Some items may be shown zoomed in to better display the item.